Protohype Ltd is fully committed to compliance with the requirements of the UK General Data Protection Regulation and Data Protection Act 2018 and all other data protection legislation currently in force. The legislation applies to anyone processing personal data and sets out principles which should be followed and gives rights to those whose data is being processed. This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services.

In this Privacy Notice we'll tell you:

• Why we are able to process your information;
• What purpose we are processing it for;
• Whether you have to provide it to us;
• How long we store it for;
• Whether there are other recipients of your personal information;
• whether we intend to transfer it to another country; and
• whether we do automated decision-making or profiling.

Protohype takes its responsibilities seriously and adheres to the Data Protection Principles as listed below.

When processing data we will ensure that it is:

• processed lawfully, fairly and in a transparent way
• processed only for the purpose that the data was collected for
• limited to what is necessary
• accurate and kept up to date
• kept for no longer than is necessary
• kept safe and secure
• only shared with other Organisations who can demonstrate compliance with the regulations How we collect your data and the type of information we collect

When acting as a data controller we collect the following information from you directly:

• Personal data such as your name and contact details (address, email address, telephone number)
• Other personal identifiers such as IP Addresses, information about your internet connection, the equipment you use to access the website and usage details.

The purpose for collecting and processing your personal data

The data we collect and process is for one or more of the following reasons:

• When you use our website or to inquire about our services via our website
• When you register and use our services

Your data will not be used for automated decision-making or profiling other when use< situations, the data is anonymised meaning you cannot be identified through this means.

Lawful bases for processing

In most cases, the lawful bases or reason(s) for processing your information is in fulfilment of a contract, for example:

• Where you send a query via our website requesting information about our products and services to help you decide whether to enter into a contract with us
• In acceptance of our User Agreement.

How we store your information, where and for how long

We are committed to ensuring that your data is secure. As such we have put in place appropriate technical and organisational measures to safeguard it, including the use of user logins and passwords to our Site, secure cloud-based data storage, encryption, anti-virus software and frequent network vulnerability scanning. All data entered into our website by you is encrypted and securely stored in the UK and for the duration required to fulfil the request. All data entered into our Site is stored for the duration of your access and in an encrypted format in data storage centres located as follows:

• UK data storage centre

Once your access to our Site has ceased, data relating to you will be deleted. Some data however may be used for analytical purposes, this will be anonymised and as such will not identify you in any way.

Third parties we share your data with

Third parties we share your data with : contact@protohype.com.

Your data protection rights

Under UK legislation, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at: contact@protohype.com if you wish to make a request.

How to complain

Should you not be entirely satisfied with any aspect of how we have used your data, you can also complain to the ICO at the following address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113